To help our members sort through the information available regarding assistance for businesses during the COVID-19 pandemic, Noia will post relevant information on this webpage.
We have heard from many of you and we recognize this is a challenging time for our members. Noia will continue to offer support, and if you have suggestions about information that should be included on our COVID-19 page or resources that could help your organization, please forward them to firstname.lastname@example.org
If there are specific issues that are challenging your operation during this time that you would like Noia to look into, please send them to email@example.com.
During this ever-evolving situation, the information below represents a snapshot in time and will be updated regularly and to the best of our ability. This site is not intended to replace relationships that members have established with government agencies or banking institutions and we recommend you remain in contact with your connections there. We intend for the site to provide information and important links to various programs available and suggest you follow up with the relevant entity to learn more.
View Noia member companies which may be able to assist you during this difficult time.
Government of Canada
General COVID-19 information
Visit the Public Health Agency of Canada website for the latest information on COVID-19, including updates, prevention and risk, symptoms and treatment, being prepared, travel advice and Canada’s response. A self-assessment tool is also available here.
Economic Response Plan
Visit Canada’s COVID-19 Economic Response Plan web page to access full details on the following:
Support for Canadian Businesses, including:
Access to credit
Establishing a Business Credit Availability Program
Support for the air transportation sector
Waiving ground lease rents
Support for Individuals, including:
Support for people who are sick, quarantined, or in directed self-isolation:
The new Canada Emergency Response Benefit
Improved access to Employment Insurance sickness benefits
Support for people who are unable to work:
The new Canada Emergency Response Benefit
Atlantic Canada Opportunities Agency
Telephone 1-800-561-7862 or visit the ACOA COVID-19 webpage, where you will find additional information relating to the following:
- The Government of Canada has announced that all regional development agencies (RDAs), including ACOA, will apply a deferral of three months on all payments due to the government, as of April 1, 2020.
- If you are a tourism operator or a small- or medium-sized business or organization and have received RDA funding and COVID-19 is affecting your operations, you are encouraged to contact your local RDA office. Your local RDA office can review your situation and provide guidance.
- You may be eligible to receive additional funding and/or flexible arrangements.
- Further support will be determined on a case-by-case basis as the situation evolves.
- If you are a tourism operator or a small- or medium-sized business or organization impacted by the sudden shifts in the economy and need pressing assistance, the RDAs could assist you with:
- Access to federal funding to help you stay in business.
- Advice and pathfinding services to other federal programs and services available.
Other Government of Canada links:
Further information to help you may be found here:
- Canada Mortgage and Housing Corporation
- Business Development Bank of Canada (BDC)
- Employment Insurance and Sickness Benefits
- Economic Development Canada
Government of Newfoundland and Labrador
For general inquiries related to provincial government services, call 1-833-771-0696 from 9:00 a.m. – 5:00 p.m., Monday to Friday or email firstname.lastname@example.org at any time.
View the provincial government’s COVID-19 information page, which includes the COVID-19 Self Assessment Tool
Workplace NL has announced it will defer assessment payment from employers until June 30, 2020. Learn more.
Department of Tourism, Culture, Industry and Innovation
The Department of TCII has implemented a three-month deferral of loan payments for all clients with business loans under the Innovation and Business Investment Corporation’s Business Investment Fund. Payments scheduled to be processed in April, May and June of 2020 will be deferred. Information for clients of the Department of Tourism, Culture, Industry and Innovation can be found here.
City of St. John’s
The City of St. John’s has created a web page for all City of St. John’s news and announcements related to precautionary measures undertaken to mitigate the spread of the COVID-19 virus. This includes information on the City no longer charging interest on commercial and residential property taxes or water meter tax up to and including August 31, 2020.
City of Mount Pearl
The City of Mount Pearl has created a web page for all city news and announcements related to precautionary measures undertaken to mitigate the spread of the COVID-19 virus. This includes information on the waiving of all interest on business tax, commercial property tax, residential tax, and water bills until September 30, 2020.
Town of Paradise
The Town of Paradise has created a web page for all town news and announcements related to precautionary measures undertaken to mitigate the spread of the COVID-19 virus. This includes information about the deferral of all tax payments until the end of June and no interest charged until June 30. This applies to residential, commercial, and business taxes.
Town of Portugal Cove – St. Philip’s
The Town Portugal Cove – St. Philip’s has created a web page for all town news and announcements related to precautionary measures undertaken to mitigate the spread of the COVID-19 virus. This includes information about the extended tax deadline, including the deadline to receive a discount on property taxes. In addition, effective immediately, all tax payments are deferred until September 30, 2020. There will be no interest charged during this time. This applies to residential property taxes, commercial property taxes, and general business taxes.
Town of Conception Bay South
The Town of Conception Bay South has created a web page for all town news and announcements related to precautionary measures undertaken to mitigate the spread of the COVID-19 virus. The town is now offering tax relief for residents and businesses through deferred tax payments. Upon request, any resident or business who has signed up for the town’s Equal Payment Plan is eligible to have their payments deferred until July 2020, without penalty.
Town of Torbay
The Town of Torbay has created a web page for all town news and announcements related to precautionary measures undertaken to mitigate the spread of the COVID-19 virus. The town is deferring all tax payments, including residential, commercial and business taxes, until the end of June and there will be no interest charged until June 30. Residents who already have pre-authorized debit plans or post-dated cheques in place can take advantage of this tax payment deferral by completing the Tax Payment Deferral Form.
City of Corner Brook
The City of Corner Brook recognizes the significant impacts the COVID-19 outbreak is having on residents and businesses and has put targeted tax relief measures in place to help during this difficult time. These include residential and commercial property tax interest relief, business tax interest relief and two-month business tax holiday for businesses most significantly impacted by COVID-19.
Six banks have announced they will defer mortgage payments up to 6 months and the opportunity for relief on other credit products.
Bank of Montreal: 1-877-788-1923
Bank of Nova Scotia: 1-800-4SCOTIA
Canadian Imperial Bank of Commerce: 1-800-465-2422
National Bank of Canada: 1-888-835-6281
Royal Bank of Canada: 1-800-769-2511
TD Bank: 1-866-222-3456
Business Development Bank of Canada
BDC is taking additional measures to provide relief to Canadian entrepreneurs during these difficult times. These include:
- Working capital loans of up to $2 million with flexible terms and payment postponements for up to six months for qualifying businesses;
- Postponement of payments for up to six months, free of charge, for existing BDC clients with total BDC loan commitment of $1 million or
- Reduced rates on new eligible loans.
BDC Webinar: How to cope with the impacts of COVID-19
The spread of COVID-19 poses important challenges to Canadian businesses. View this webinar to hear from BDC experts as they share short-term economic perspectives and to get advice on how to manage through the crisis. VIEW HERE
Canadian Red Cross: For anyone having issues or concerns regarding self-isolation, please call the Canadian Red Cross COVID-19 help line at 1-800-863-6582, which is available 8:00am to 8:00pm daily.